Resk Support

Google Actions Center

Google Actions Center

Quick answer - Google Actions Center connects eligible booking or reservation flows to Google surfaces. Use it only after your services, availability, public site, and cancellation rules are correct.

Use this guide when - Admins who manage online booking, Google Business Profile, or restaurant reservations.

Before you start - Confirm your business details match Google, your public booking flow works, and your availability is accurate.

Open Google Actions Center

  1. Open Integrations.
  2. Choose Google Actions Center.
  3. Review the connection status.
  4. Check any eligibility or setup message.

Integrations hub

Pre-check before connecting

Before you connect, confirm:

  1. Business name is correct in Resk.
  2. Business address matches Google Business Profile.
  3. Phone number is correct.
  4. Website is correct.
  5. Services or reservation types are clear.
  6. Availability is accurate.
  7. Cancellation and deposit rules are customer-ready.
  8. Public booking works in a private browser window.

Do not connect if customers would see unfinished services, wrong times, or test wording.

Connect or request setup

  1. Open Google Actions Center.
  2. Choose Connect, Start setup, or the action shown in your account.
  3. Follow the prompts.
  4. Confirm the business details.
  5. Save or submit.
  6. Wait for status to update.

Google surfaces may not update instantly.

Test after connection

  1. Open the Google booking or reservation surface when available.
  2. Start a booking as a customer.
  3. Confirm service names and times.
  4. Stop before final confirmation unless you are making a test booking intentionally.
  5. Check Resk for the booking or reservation if you completed the test.

If Google shows old information

Check both places:

  1. Resk business profile.
  2. Resk public booking settings.
  3. Google Business Profile.
  4. Google Actions Center status.

Some details can come from Google rather than Resk.

Common mistakes

  • Connecting before the public booking page is ready.
  • Expecting Google to update instantly after a change.
  • Using service names that only staff understand.
  • Forgetting that Google may display business details from your Google profile as well as Resk.

Last updated: April 2026