Resk Support

Resk Help Center

Find the right Resk guide

Elyx is now Resk. You are in the same help center, now under the Resk name. Existing Elyx links should take you to the matching Resk guide.

Use this page to match what people say to the right article.

Note: “Legacy” user guide (long single files) still live in the monorepo under elyx-doc/user-guide/—they are not copied to this site. Open your repository on GitHub and browse to that path, or work from a local clone.

How to use this index

  • Start with your area (Core, Restaurant, Garage, Barber, Payments).
  • Each article has TL;DR, steps, and common mistakes.
  • Missing or outdated guide: contact Resk Support.

Onboarding

Article People might say
onboarding/account-and-login.md “Can’t log in”, “wrong business”, “invite broken”
onboarding/phone-number-and-forwarding.md “My Resk number”, “forward my line”, “port”
onboarding/first-week-checklist.md “What do I do first”, “go live steps”
onboarding/team-invites-and-roles.md “Add staff”, “roles”, “who sees billing”
onboarding/data-and-knowledge-setup.md “Import website”, “upload knowledge”, “review business details”
onboarding/voice-capabilities-and-go-live.md “Choose voice”, “turn on tasks”, “test before go live”
elyx-doc/user-guide/getting-started.md (repo) Full setup wizard (legacy long form)

General (all businesses)

Article People might say
general/availability-and-business-hours.md “Set availability”, “wrong times”, “booking window”
general/calendar-and-integrations.md “Google Calendar”, “double booking”
general/bookings-and-services-overview.md “What can customers book”, “services”
general/notifications-and-sms.md “Text alerts”, “reminders”
general/elyx-number-vs-your-number.md “Which number on website”
general/public-site-and-qr-codes.md “Booking link”, “QR code”, “public page”, “website button”

Core Resk (everyone)

Article People might say
core/dashboard.md “Home screen”, “summary”
core/calls.md “Recording”, “transcript”, “call back”
core/phone-numbers-and-outbound-calls.md “Phone numbers”, “outbound call”, “AI callback”
core/bookings.md “Reschedule”, “cancel”, “manual booking”
core/customers.md “List”, “tags”, “notes”
core/tasks-and-follow-ups.md “Inbox”, “actions”, “callback”
core/messages.md “SMS customer”
core/agent-and-voice.md “Change voice”, “greeting”, “knowledge”
core/analytics.md “Reports”, “how many calls”
core/settings.md “Profile”, “hours”, “notifications”
core/integrations.md “Connect apps”
core/google-actions-center.md “Google booking”, “Reserve with Google”, “Actions Center”
core/team.md Same as team invites
core/role-presets-and-permissions.md “Permission preset”, “role access”, “staff cannot see page”
core/billing.md “Subscription”, “plan”, “Resk invoice”
elyx-doc/user-guide/core-module.md (repo) Long single file

Restaurant (deep)

Hub: restaurant/README.md

Article People might say
restaurant/restaurant-dashboard-and-analytics.md “Today’s numbers”, “delivery panel”, “insights”
restaurant/restaurant-settings.md “VAT”, “reservation rules”, “hours”
restaurant/tables.md “Floor plan”, “zones”, “capacity”
restaurant/reservations.md “Book table”, “timeline”, “no-show”
restaurant/waitlist.md “Walk-in queue”, “text when ready”
restaurant/menu.md “Menu items”, “allergens”, “86”
restaurant/inventory.md “Stock”, “low”, “out of”
restaurant/orders.md “Dine-in order”, “collection”
restaurant/kitchen-display.md “KDS”, “kitchen screen”
restaurant/delivery.md “Deliveroo”, “Just Eat”, “Uber Eats”
restaurant/delivery-integrations.md “Delivery account disconnected”, “platform sync”, “marketplace orders”
restaurant/guests.md “VIP”, “diner profile”
restaurant/campaigns.md “SMS campaign”, “win-back”
restaurant/public-booking.md “Book online link”, “embed widget”
restaurant/sync-status-and-desktop-app.md “Sync status”, “desktop app”, “printer”, “local orders”
restaurant/restaurant-ai-and-core.md “What AI can book”, “tips”
elyx-doc/user-guide/restaurant-module.md (repo) Long single scroll

Garage (deep)

Hub: garage/README.md

Article People might say
garage/garage-dashboard.md “Garage home”, “quick actions”
garage/vehicles.md “Reg look-up”, “MOT on car”
garage/services-menu.md “Price list”, “package”
garage/jobs.md “Work order”, “board”, “status”
garage/invoices.md “Invoice customer”, “overdue”
garage/garage-ai-public-and-core.md “AI books service”, “status link”
garage/public-status-and-services.md “Public job status”, “service booking link”, “customer status page”
elyx-doc/user-guide/garage-module.md (repo) Long single scroll

Barber

Hub: barber/README.md

Article People might say
barber/public-booking.md “Booking link”, “Instagram booking”, “public page”, “widget”
barber/booking-availability.md “Skin fade duration”, “assign barber”, “deposit”, “no slots”
barber/bookings.md “New appointment”, “walk-in”, “day view”, “week view”

Payments

Article People might say
payments/overview.md “Take payment”, “deposits”, “policies”
payments/mollie-connect.md “Mollie”, “iDEAL”, “connect”
payments/stripe-connect-status.md “When Stripe”, “Connect coming soon”

FAQ and help

Article People might say
faq/README.md “Browse FAQ”
faq/account-and-billing-faq.md “Can’t log in”, “plan”
faq/calls-and-quality-faq.md “Bad audio”, “no recording”
faq/bookings-and-calendar-faq.md “No slots”, “wrong time”
faq/restaurant-faq.md “Reservation wrong”
faq/garage-faq.md “Job not showing”
faq/barber-faq.md “No slots”, “take deposit”, “barber booking link”
faq/troubleshooting.md “Not working”
glossary.md “What is…”
contact-and-escalation.md “Talk to human”

Last updated: April 2026