FAQ - barber
Where do I set up barber services?
Open Booking & Availability, then add each service as a booking type. Use separate services for different durations, such as Haircut, Skin Fade, and Beard Trim. See Barber booking and availability.
Why are no appointment times showing?
Check that each service has a duration, your business hours are open, the booking window allows the requested day, and the service is assigned to an available barber. If the customer asked for a specific barber, check that person’s availability too.
How do I stop last-minute bookings?
Set Min notice in the booking window. For example, if you need one hour before a new appointment can start, set minimum notice to 60 minutes.
Can I take deposits for busy slots?
Yes, where your account supports payments. Open Deposits & payments, choose Collect a deposit, and set the percentage. Deposits are useful for peak times, long services, and appointments with a specialist barber.
How do I let customers book online?
Set up the public booking page, add your brand details, save, then test the public link on a phone. See Barber public booking page.
How do staff add a walk-in or phone booking?
Open Bookings, choose New Booking, add the customer’s details, choose the service, date, and time, then save. See Barber bookings and appointments.
What should I put in booking notes?
Use short notes that help staff take action. “Prefers John if available” or “Arriving with child” is useful. Avoid notes that do not change how the appointment should be handled.
Can customers reschedule or cancel themselves?
Yes, if customer self-service is enabled in booking policies. Set how many hours of notice customers must give before they can reschedule or cancel.
Related
- Barber help hub
- Barber booking and availability
- Barber public booking page
- Bookings and calendar FAQ
Last updated: April 2026