Glossary
Plain-language meanings for common Resk terms.
Common terms
| Term | Meaning |
|---|---|
| Agent | The AI front desk that answers calls and handles allowed tasks. |
| Booking | A reserved time for a service, appointment, or table. |
| Follow-up | A task that needs human attention. |
| Knowledge | Business facts the AI uses to answer customers. |
| Customer | A person record in Resk. |
| Guest | A restaurant diner profile. |
| Job | A garage work order. |
| Payment link | A secure link customers use to pay. |
Last updated: April 2026